Please read these Terms and Conditions (“Terms”) carefully before using our website and services. By accessing or using the Service, you agree to be bound by these Terms.
Company: Celine Collette EI
Address: 38 avenue W. Churchill Prolongée, 59170 Croix, France
Email: contact@celinecollette.com
Company / We / Us / Our: Celine Collette EI.
Service: Our website and online course platform available at https://courses.celinecollette.com/ and related subpages.
User / You: Any individual or legal entity accessing or using the Service.
LearnyBox: Our course hosting and delivery provider (data processor under GDPR).
LearnyPay: The secure payment solution integrated with LearnyBox and/or other payment providers (e.g., Stripe/PayPal).
Access to and use of the Service is conditioned upon your acceptance of these Terms and our Privacy Policy. If you do not agree, you must not use the Service. You represent that you are 18+ years old or have legal capacity to contract.
We provide digital products and online courses (digital content, not supplied on a tangible medium). Access is delivered online through LearnyBox after successful payment/registration and creation of your account.
To use certain features, you must create an account on LearnyBox. You are responsible for:
providing accurate information;
keeping your login confidential;
all activities under your account.
We may suspend or terminate access for security reasons, breach of these Terms, or non-payment.
Prices are displayed in the currency indicated on the product page and may include or exclude VAT depending on your billing country and status. We reserve the right to update prices at any time (not affecting confirmed orders). An order is confirmed upon payment authorization. An invoice/receipt is provided electronically.
Payments are processed securely via LearnyPay (and/or Stripe/PayPal, as applicable). We do not store card details on our servers. In case of payment failure or chargeback, access to the purchased content may be suspended until the issue is resolved.
Upon successful payment, access to the digital content is generally immediate (or within the timeframe stated on the product page) via your LearnyBox account. You are responsible for having the technical requirements (compatible device, internet connection, updated browser). We are not liable for access issues caused by your equipment, connectivity, or third-party outages.
Under EU law, digital content not supplied on a tangible medium is not subject to the 14-day withdrawal right once delivery has begun with your prior express consent and acknowledgement of losing the right of withdrawal.
Before accessing paid digital content, you will be asked to confirm this consent. If access has not started and no consent was given, EU consumers may exercise the 14-day withdrawal right by contacting contact@celinecollette.com.
Unless a specific refund policy is stated on the product page or required by mandatory law, all sales of digital content are final after access has begun. For subscriptions (if offered), cancellation terms and renewal/termination conditions are displayed at checkout and in your account; cancellations take effect at the end of the current billing period.
We send transactional emails (order confirmations, invoices, access instructions, important service notices) following your purchase or registration. Marketing emails/newsletters are sent only with your prior consent and can be unsubscribed at any time.
We comply with the GDPR. Your contact details and account information are stored and managed in LearnyBox (our data processor). We do not sell or rent your personal data. Data may be accessed by our authorized team strictly when necessary to provide the Service.
For full information on data categories, legal bases, retention, rights, cookies, and third-party tools, please refer to our Privacy Policy.
All course materials, videos, texts, graphics, trademarks, and logos are Our intellectual property (or licensed to Us). You receive a personal, non-exclusive, non-transferable license to access the purchased content for your own use only. You must not copy, share, resell, record, or distribute the content without prior written consent.
You agree not to: (a) use the Service for unlawful purposes; (b) attempt to gain unauthorized access; (c) introduce malware; (d) interfere with the Service’s operation; (e) infringe intellectual property or privacy rights; (f) share your access credentials.
The Service may contain links or integrations to third-party websites or tools (e.g., payment gateways, analytics). We are not responsible for their content, terms, or policies. You should review their terms and privacy policies.
The Service and digital content are provided “as is” and “as available.” We use reasonable efforts to maintain availability but do not guarantee uninterrupted or error-free operation. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, Our aggregate liability for any claim relating to the Service shall not exceed the amount you actually paid for the relevant purchase in the 12 months preceding the event giving rise to liability. We are not liable for indirect or consequential damages (loss of profits, data, business, etc.), except where prohibited by law.
We shall not be liable for delays or failures caused by events beyond our reasonable control (e.g., outages of hosting/payment providers, strikes, epidemics, governmental actions, natural disasters).
We may update, modify, or discontinue features or content to improve the Service or comply with legal/technical requirements. Substantive changes to paid content will be communicated when relevant.
We may amend these Terms at any time. Material changes will be announced on the website and/or by email. The updated Terms apply upon publication. If you do not agree, you must stop using the Service.
These Terms are governed by French law, without prejudice to any mandatory consumer protections of your country of residence within the EU.
In case of dispute, please contact contact@celinecollette.com for an amicable resolution first. If unresolved, competent courts in France shall have jurisdiction, subject to mandatory consumer venue rules.
If any provision is held invalid or unenforceable, the remaining provisions remain in full force. No waiver of any breach shall be deemed a waiver of any subsequent breach.
These Terms may be made available in other languages. In case of discrepancy, the English version shall prevail.
For any questions regarding these Terms, please contact: contact@celinecollette.com.